Maintain a Site
HUBOS: The Complete Care Package
Why Maintain a Website?
What good is a house if you can’t live in it?
When we build things and don’t take care of them, they degrade and can’t serve their purpose — even intangible, digital things like websites! Take the house for example:
An abandoned house inevitably becomes infested with animals and bugs. The roof rots, the walls sag, the foundation cracks and soon you’re dealing with a real fixer-upper. When a website is left to its own defenses, hackers move in just like little critters. Tools and plugins need freshening up like a wall needs new paint, and out-dated technology needs replacing as much as a leaky roof.
Cleaning up a hack job means removing malware, repairing broken parts, saving and protecting compromised data, and continually blocking new, more frequent attacks. This can take anywhere from 10-20 hours of work for an experienced developer.
Full-on rehabs are expensive, much more than careful maintenance along the way. By being proactive, you ultimately save yourself a lot of time, money, and headaches. Not to mention actually getting use out of the thing you built!
Prevent the mess — don’t wait til there’s one to clean up!
The HUBOS Package
By reselling premium hosting, we can offer the best of the best for WordPress sites at a fraction of the price you would pay for hosting individual websites. Premium hosting means 99% up-time, faster load times, easy transfers and migration, and 24/7 support.
Without regular updates, sites are vulnerable to attacks and guaranteed to be less efficient in the long term. We complete updates to WP core, plugins and themes on a weekly basis, as well as MySQL and PHP as necessary. We guarantee if a website breaks from updates, we’ll fix whatever issue arises and get things back on track.
Backups are a basic but extremely important way we protect our clients’ sites. We complete daily backups and maintain them, keeping your information fresh and accessible. Any part of the database, plugins, themes, or media files can easily be downloaded anytime.
Image size is one of the biggest determinants of website loading speed. We use premium tools to automatically optimize images, compress files, monitor site speed and make sure site data gets delivered efficiently to the browser.
Hackers constantly develop new techniques and tools. In addition using basic protection and surveillance via WordFence, WP’s most trusted security plugin, we research and respond to the latest trends and vulnerabilities, and take preventative action to minimize the risk of any site falling prey to attacks.
When it comes to site maintenance, there’s a lot to keep track of — so we rolled it all into one simple, complete care bundle. You don’t have to sift through all the details. With Marstin managing your site, you can focus on what you do best, and know everything is taken care of.
This doesn’t get a letter in HUBOS because it should go without saying! Our mission is to make sure you feel taken care of — both in the technical sense of your website’s maintenance and also in the personal sense of our working relationship. We care about all of our clients, and we’re proud to help serve YOUR mission by keeping up your organization’s online presence. We promise to continue to make improvements to our services and always respond to your feedback.
Marstin’s usual working hours are 9am-6pm weekdays, in whatever time zone we find ourselves! We respond within 24 hours on weekdays and 48 hours on weekends, via email or phone. Any maintenance request received after 6pm may not be completed until the next business day, unless prior arrangements have been made. Sometimes we even login on on the weekends, but we give no guarantees. In the event of an emergency we will respond as soon as possible.
Free Site Audit & Transfers
Our goal is to make transferring your website over to our hosting and maintenance services as easy as possible. We’ll take care of the whole process! Before we start, we’ll run an audit and see if there are any specific needs for your site. Depending on your situation, we may need to charge a small fee to cover the transfer, but in many cases, we’ll do it for free!
Accessible & Flexible
As a small business ourselves, we think it’s important to stay affordable. We purchase domains directly, buy premium hosting “in bulk,” and add minimal charges to services — passing on the benefits to you. Our ongoing contracts run on a month-by-month basis, so you’re never locked in.
Preventative & Corrective Action
We use a variety of tools, research, updates and premium hosting to prevent attacks from happening in the first place. Following expert advice and staying active is the best way to keep your side from falling prey to hackers. In the unfortunate and rare case that something does happen, we’ve got you covered. We will work quickly to fix the problem and get things back on track!
Quotes from Clients
Your website maintenance is a major help to us as we can concentrate on the selling and promoting the show and know the site is up and running smoothly.
I am absolutely floored by the amazing job you guys have done! Can’t tell you how pleased I am with the result so far and both you and Kory’s communication and work flow. Thrilled.
I love everything that you have done with [the site] thus far. Thank you so much for your help…. Keep up the excellent work!!!